Low-code platforms like Microsoft Power Apps have revolutionised application development by enabling rapid delivery without extensive coding. However, one principle remains unchanged: great design drives adoption. UI (User Interface) and UX (User Experience) are not optional—they are essential for success.
1. The Role of UI/UX in Low-Code
According to Microsoft’s Low-Code Development Guide: [microsoft.com]
- Low-code democratises development, allowing business users to build apps quickly.
- Without design principles, apps risk being hard to navigate, inconsistent, and inaccessible.
A poorly designed app—even if functional—will be abandoned. Good UI/UX bridges the gap between functionality and usability, ensuring apps are intuitive and enjoyable to use. [logisam.com]
2. Why It’s Crucial for Power Apps
Power Apps provides a flexible canvas for building apps, but its default UI is basic. Microsoft recommends applying Fluent UI and responsive design principles to create professional-grade experiences. [automatify.ch]
Key benefits of strong UI/UX in Power Apps:
- Improved Adoption: Clean layouts reduce cognitive load.
- Accessibility: Inclusive design ensures usability for all users.
- Brand Alignment: Custom themes reflect organisational identity.
- Efficiency: Intuitive navigation speeds up workflows.
3. Best Practices from Microsoft
Microsoft’s App Design Checklist highlights: [learn.microsoft.com]
- Consistency in fonts, colours, and layout.
- Responsive Design for mobile and desktop.
- Ease of Use with minimal steps to complete tasks.
- Accessibility Compliance for diverse user groups.
4. Risks of Ignoring UI/UX
Without proper design:
- Apps become cluttered and confusing.
- Users abandon solutions, increasing support costs.
- Training and documentation requirements skyrocket.
As LogiSam’s article notes, “A low-code app that works technically but fails to resonate with users will likely be underutilised.”
5. Real-World Impact
Forrester’s Microsoft-commissioned study found:
- 188% ROI over three years for Power Apps adoption.
- 74% reduction in development costs when using low-code platforms. [12 Best Lo…s for 2025 | Outlook]
However, these gains depend on user adoption, which hinges on UI/UX quality.
6. Practical Tips
- Use Fluent UI components for consistency.
- Plan layouts in Figma or Adobe XD before building.
- Apply responsive design for multi-device support.
- Keep navigation simple and logical.
Conclusion
Low-code accelerates development, but UI/UX determines success. Investing in design ensures your Power Apps are not just functional—they’re delightful, accessible, and aligned with business goals.

